SHIPPING POLICY

NOTICE:
Affected by Covid-19, there will be some delay on the delivery.

SHIPPING SERVICE

Shipping Method:FedEx,EMS,DHL,4PX,EUB(Ecnomic Shipping Service)

Ecnomic shipping service will be provided sitewide for free.

Free Shipping Times
Standard ( 7-10 business days)
Affected by Covid-19, there will be some delay on the delivery.

Backorders
If your order cannot be immediately fulfilled in its entirety, we will ship the items we have in stock and the remaining items will be CANCELED from your order and inform you by email. You may reorder once they become available again.

Package Lost
All items purchased from Healpup.com are made pursuant to a shipment contract, meaning that the risk of loss and title for such items pass to you upon our delivery to the carrier.

About Taxes and Duties
You are responsible for all import taxes and duties that may be charged when your parcel passes through Customs. Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when goods you have ordered from us arrive in your country.
We advise you to find out about the local regulations prior to ordering from us. Healpup can not give you advice or information about tax rates and customs charges in your country.
If you refuse delivery of a parcel due to import duties or taxes, you assume all liability for all costs involved in returning the item to us.
Contact Us 
If any issue during the shipping time or after received the item, please feel free to contact us, our customer service representatives will offer you a satisfying solution. 

We Can Ship Our Products To The List Of Countries:

Vietnam

Thailand

Malaysia

Singapore

Poland

U.K.

Bulgaria

Netherlands

Spain

Italy

Belgium

Germany

Portugal

Hungary

Slovakia

Czech

France

Austria

Australia

Romania

Denmark

the Philippines

Israel

Ireland

Greece

Sweden

Norway

U.S.

Lithuania

Mexico

Switzerland

Finland

Canada

Croatia

Slovenia

Estonia

Luxembourg

Cyprus

Latvia

Chile

Malta

South Africa

Brazil

Colombia

If you have any questions, welcome to contact us, Our customer service team enthusiasm to serve you.